On the web
No worries! You can reset your password in just a few clicks. Here's what to do:
- Click on the "Log in" button at the top right hand side of the DogBuddy website.
- On the Login Box, click on the "Forgot your Password" link.
- Enter the email address you registered with and you'll receive an email with a link. This link will allow you to reset your password. Please remember to check your junk/spam folders, just in case our email address is not recognised.
If this still doesn't work, it might be the case that you registered with an incorrect email address (or that you have registered with Facebook, in which case your username should be the email address associated with your Facebook account!). If that is the case, you will need to contact our Support Team to help you validate your email.
In the apps
Simply visit the log in screen and tap on "Forgot?". Then follow the instructions.