We ask that you input your card details when making a Direct Booking (clicking "Book Now") or when confirming a Pre-approved Booking to secure your reservation with the sitter. We only accept online payments through DogBuddy, so we require that you confirm the booking by selecting your online payment method.
When you make a Direct Booking, a pre-authorisation will be made on your card (so that the reservation can be made), but you will not actually be charged until the moment the sitter accepts your request. Naturally, if a sitter declines or if the booking expires within a day, the pre-authorisation will be automatically removed and no charge will be applied.
Keeping payments online ensures that the bookings are covered by vet and public liability insurance as well ensuring the safety and quality of DogBuddy by enabling dog owners to leave reviews for completed bookings.