If a sitter asks you to pay in cash, tell them you feel safer having your booking covered by DogBuddy insurance and dedicated support.
If they insist, please contact our Concierge Team at 0333 344 1993 so we can quickly find you an alternative sitter. We also work hard to prevent fraud, so please report any cases like that to firstname.lastname@example.org.
All transactions on DogBuddy happen online to ensure that the bookings are covered by vet and public liability insurance as well as to guarantee the safety and quality of DogBuddy by enabling dog owners to leave reviews for completed bookings.
Keeping your bookings online not only enables us to continue growing and improving a community of sitters, (so you can find someone for that last minute weekend trip!), but also allows us to help you in the case of an emergency during a booking.
If you want to learn more about how payments are processed, read this article.