Of course! After you've agreed with the owner that a booking needs to be extended, you can easily arrange that through DogBuddy in two ways:
- Ask the owner to make a Direct Booking for the days required, by going to your listing, selecting the desired service and dates and clicking on Book Now. You can then accept this extra booking as normal.
- Alternatively, you can send the owner a Custom Booking for the agreed days, by finding them through Contacts and clicking on Custom Booking. The owner will then need to accept the extra days and pay.
Read this article to learn more about the difference between a Direct and a Custom Booking.
- If the booking dates have passed and you ended up looking after the dog for a longer time than the initial booking specification, please contact our Support Team to arrange the payment of the additional time.
- If the owner is just picking up the dog later than agreed and you would like to charge some extra money, you can easily do so by adding a Supplement to the booking (for now this is a web-only feature, not available in the apps). To do so, go to the existing booking and click on the "Add a Supplement" button. Then input the agreed amount and send the request to the owner.