If you've got a booking lined up with a new guest, you might want to think about arranging a Meet & Greet with the dog (and their owner) before the booking starts.
Taking some time get to know a dog before their stay, will help you know if you’re a good match. It’ll also allow you to introduce them to your pets, to make sure everyone gets along. It’ll also help reduce your guests’ separation anxiety when the booking starts, since they’ll already know you and be happy in your care.
Where should I do the Meet & Greet?
Discuss with the owner where the best place would be and they feel their pooch would be most comfortable. Here are our recommendations for the best location for each service;
- Dog Boarding or Day Care at your house: Arrange the Meet & Greet at your house so you can evaluate how the dog is behaving in the new environment, and allow the owner to see where their pooch in going to be staying. If you have dogs at home arrange an introduction in a nearby park to make sure they get to know each other in a neutral ground.
- Dog Boarding or Day Care at the dog’s house: Arrange to visit the owner’s house for the Meet & Greet. The owner will be able to show you around, explain where things are and give you any other information you’ll need.
- Dog Walking: Arrange the Meet & Greet in a public park, either near the dog’s home, or where you plan on walking them.
What should I test during the Meet & Greet?
- Practice basic commands so you understand the correct tone and words they respond to.
- Practice walking with the dog outdoors. This will help you evaluate if you have the strength to handle them and understand how they react to other dogs.
- If you’re doing Dog Boarding or Daycare in your home ask the owner to leave for a short time. This will help the dog get used to being in your home without their owner. It’s normal for a dog to be a little anxious when their owner first leaves, but if you notice an extreme reaction, you might want to consider arranging more meetings with the owner before the booking begins.
What questions should I ask during the Meet & Greet?
- How often and for how long should I walk the dog for?
- Is the dog friendly to other dogs or do I have to be careful around certain type of dogs?
- Does the dog have any fears or bad habits I should look out for?
- How often do you want me to send you photos or videos?
- Is there any important thing not to do while minding the dog?
There are some things you don’t want to forget, so make sure as well as discussing with the owner at the Meet & Greet you also ask them to send you a message with following information:
- Vet contact and emergency contact
- What is the dog’s eating schedule?
- Allergies and medication if he has to take any