Keeping a good Response Rate and Confirmation Rate are important factors which will influence where your listing appears in search results. It will also increase the chances you’re contacted by new dog owners in your area. This step-by-step guide will help you attract requests that are a good fit for you and help you improve your reputation as a sitter.
Step 1: Use your listing to sell yourself and your services 💰
Your listing is the place tell pet owners about you and the services you can offer their dogs. Of course you should talk about your love for dogs and your motivations for becoming a dog sitter, but a successful description will go further;
- Write about your experience with dogs. Did you grow up with dogs? What breeds are you familiar with? What situations have you faced? Have you done any additional training, such as first aid for dogs or have experience administering medication.
- Explain what you’ll do with the dogs : What is your regular routine? How long could a dog be left home alone? What are the parks around your house that you’ll be taking them to?
- Be clear about the services you provide. Would you be willing to travel to pick up a dog? Do you accept more than one dog? Do you provide any extra services, such as grooming, during the stay?
- Be clear about the dogs you can’t accept. Dogs come in all shapes and sizes, so it’s important your listing details the sorts of dog’s you’d be able to look after. Think about breeds, sizes, ages energy levels, anxiety levels, how socialised they are with other dogs, how they are around with children, medical needs, aggressivity… the list goes on. If you’re not going to be able to accept a certain type of dog, make it clear to the owner - it’ll save you both time and help you keep your acceptance rates high.
Owners are 80% more likely to contact you if your listing description has more information about your services and what makes you special!
Step 2: Complete all the details in your profile ⚙️
When a dog owner searches for a sitter, they can add a number of filters to their search in order to make it easier for them to find a suitable sitter. If their dog hasn’t be neutered or are very large they can make sure they only see sitters willing to accept those dogs.
To ensure you appear in the right searches make sure you set your dog preferences:
- Which sizes of dogs do you prefer?
- Which breeds are you comfortable looking after?
- Which breeds are you not able to accommodate?
- Are you comfortable with pups aged under 1 year old?
- Can you accommodate all genders?
Filling all this information will automatically make you receive less that you can’t accept.
Step 3: Keep your calendar up to date 📅
One of the most frustrating complaints we hear from dog owners is finding a dog sitter who looks like the perfect match for their dog isn’t actually available on the dates they were looking at (especially if their calendar had indicated they were available).
We recommend you get into the habit of closing your calendar as soon as something comes up which means you’re no longer free to accept bookings (fully booked, dinner plans, holidays, etc). We also suggest you regularly check your calendar is up to date. In your notification centre you can set a reminder so you never forget again!
⚠️ To ensure DogBuddy remains a hassle-free way for owners to connect with local dog sitters, we monitor the behaviour of sitters. This enables us to help you develop a good reputation as a reliable sitter. If your acceptance or response rates begin to drop we’ll reach out with suggestions to help you improve them. However if they continue to drop, we may temporarily limit or deactivate your listing while we investigate.